Shipping Policy
I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 1 - 2 business days of processing time for your order to ship out. Please note that most products are made to order, and if this is the case the production time will be stated in the product description.
Please allow 1 - 2 business days of processing time for your order to ship out. Please note that most products are made to order, and if this is the case the production time will be stated in the product description.
HOW LONG IS THE SHIPPING TIME?
Domestic as well as international orders will be shipped via PostNord.
- Average transit times domestically: 1 - 2 Business days
- Average transit times internationally: 4 - 6 Business days
There are circumstances that are out of control (natural disasters, holidays, weather, pandemics etc.) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available once your product is shipped.
We provide tracking for every order. Tracking will be available once your product is shipped.
CAN I CANCEL MY ORDER?
You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped, please email . All you need to do is send us an email with the subject line "CANCEL" as well as order number.
You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped, please email . All you need to do is send us an email with the subject line "CANCEL" as well as order number.
I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply contact us by email and give us the correct information. If the address is wrong, we can correct this within 24 hours.
If you have misspelled or auto-filled your address incorrectly, simply contact us by email and give us the correct information. If the address is wrong, we can correct this within 24 hours.
MY ITEM ARRIVED DAMAGED
We do ship every item protected. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.
We do ship every item protected. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.
If this happens to you, please Contact us with:
- Your order number.
- A picture of the damaged product.
Once received, we'll be happy to change your order.
I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?
If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours!